Antwerp, Antwerpen | New York, NY | Media, PA
Also known as: robmurat
Linchpin. Sapiosexual. Working as Senior Social CRM Consultant, I support the development and the execution of Social strategy, eCRM, CRM, Social CRM and customer experience projects that effectively drive customer acquisition and retention levels, and increase revenue per customer for our clients. My role is to help our clients understand invest in social opportunities specific to their business needs. I believe organisations should consider their customer at the core of anything they do to better address their needs and drive loyalty and acquisition. I coach, develop and mentor other agency staff outside of the Social CRM team, acting as a source of inspiration, knowledge and guidance. I love learning new things every day and being part of something that is unchartered and constantly evolving. I am motivated by challenge wanting to help build and develop successful business opportunities. Specialties Social Media Strategy, Digital Marketing Strategy, Social Media Platform Optimisation, Campaign Management, Social Guideline Creation, Content Planning,
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